MANUALS

We excel at accurately organizing and extracting the information required for drafting from the vast product materials our customers entrust to us. In addition to meeting your requirements, we write with the usability of the reader firmly in mind.

By setting review processes optimized for each project and our own quality management targets, we deliver quality that exceeds expectations.

Manual production inherently involves a great deal of undisclosed pre-launch information. We manage that information rigorously under a strict security framework, granting access only to the members assigned to the relevant project.

We have a particularly strong track record in the automotive field. Our technical writers hold specialist knowledge — including certified automotive mechanic qualifications — and accurately interpret complex technical documents, restructuring them into text that works best for the end user.

For example, when writing removal and installation procedures, we provide clear explanations that reflect real-world serviceability and the practical techniques for the job. For fault diagnosis, we build and propose procedures that are safe, efficient and accurate.

We also propose content designed around the characteristics of digital media such as HTML, with attention to searchability, appropriate information volume and overall usability.

Our work is handled by a highly knowledgeable production team with experience in manuals and technical materials for major manufacturers. We propose illustrations from the user's point of view, refined for maximum clarity.

We value close communication with our customers and handle everything smoothly, from a single illustration to large-scale, high-volume production.

The Nissan LEAF owner's manual, whose document production CMC XMANICOM CO., Ltd. (*1) was involved in, simultaneously received both the Grand Prize and the Safety Award in the general printed manual category of the Japan Manual Contest 2014 (*2).

• *1. Company name at the time (2014): Maruboshi Co., Ltd.
• *2. Organized by the Japan Technical Communicators Association